Refund policy
Returns & Refund Policy
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, items must be:
- Unworn and unused
- In the same condition you received them
- With original tags and packaging
- Accompanied by a receipt or proof of purchase
Batting Gloves Policy (Important)
Due to the performance nature of our products, batting gloves are only eligible for return within the 30-day window if they meet one of the following conditions:
- The gloves are ripped or damaged within 30 days of use
- You were sent the wrong size or incorrect item
- There is a verified manufacturing defect
Batting gloves that show normal wear and tear or have been used outside of these conditions are not eligible for return.
Other Products
All other items are non-returnable if they have been used. Items must meet the original return eligibility conditions listed above.
How to Start a Return
To initiate a return, contact us at info@mickandco.com.
Returns must be approved before being sent. If your return is accepted, we will provide:
- A return shipping label
- Instructions on how and where to send your item
Returns sent without prior approval will not be accepted.
Return Address:
[INSERT RETURN ADDRESS]
Damages & Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
We do not accept returns for:
- Sale items
- Gift cards
- Custom or personalized products
- Hazardous materials, flammable liquids, or gases
If you have any questions about a specific item, feel free to reach out.
Exchanges
The fastest way to get a different item is to return your original product (if eligible), and once approved, place a new order.
EU Customers (14-Day Cooling-Off Period)
If your order is shipped to the European Union, you may cancel or return your order within 14 days for any reason. Items must still meet all return eligibility requirements.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, refunds will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since your return was approved, please contact us at info@mickandco.com.
If you want, I can make this even tighter/more aggressive (more “all sales final” energy) or more customer-friendly depending on your brand tone.